“This is my second home loan with First Citizens.  Although the mortgage process in general is not always easy, Ross was an absolute pleasure to talk to and explained the nature of my loan in detail to the many vested parties that continually called him.  (Realtors, the seller, etc.)  In one particular instance during the underwriting process, I experienced an extremely difficult situation in which my senior dog became ill.  Ross not only remembered my pet’s name and thought to ask of her, but he also gifted me as a thank you my beloved pet’s very favorite special treat."

 

As a small business owner myself, I am beginning to understand the value of outstanding employees and wanted to let you know about my experience.  I will whole-heartedly recommend Ross to anyone I know purchasing a home in the future because of this.”  - Angie D.  Columbia, SC